Terms of Service

1. Agreement to Terms

By accessing and using CoupleGoAI's website and services, you accept and agree to be bound by and comply with these Terms of Service. If you do not agree to be bound by these terms, you may not access or use the services.

2. Use License

Permission is granted to temporarily download one copy of materials (information or software) on the CoupleGoAI website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modifying or copying the materials
• Using the materials for any commercial purpose or for any public display
• Attempting to decompile or reverse engineer any software contained on the website
• Removing any copyright or proprietary notations from the materials
• Transferring the materials to another person or "mirroring" the materials on any other server
• Violating any applicable laws or regulations
• Harassing or causing distress or inconvenience to any person

3. Disclaimer

The materials on the CoupleGoAI website are provided on an 'as is' basis. CoupleGoAI makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Important: Our AI-powered services are designed to provide support and guidance, not professional relationship therapy or medical advice. Users should consult with qualified relationship counselors, therapists, or healthcare providers for serious issues.

4. Limitations

In no event shall CoupleGoAI or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the CoupleGoAI website, even if CoupleGoAI or a person authorized by CoupleGoAI has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on the CoupleGoAI website could include technical, typographical, or photographic errors. CoupleGoAI does not warrant that any of the materials on the website are accurate, complete, or current. CoupleGoAI may make changes to the materials contained on the website at any time without notice.

6. Modification of Terms

CoupleGoAI may revise these Terms of Service for the website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Service.

7. Governing Law

These Terms and Conditions and all related policies and rules issued by CoupleGoAI are governed by and construed in accordance with the laws of the jurisdiction in which CoupleGoAI operates, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

8. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

You must notify CoupleGoAI immediately of any unauthorized use of your account or any other breach of security.

9. User Conduct

You agree not to:

• Use the service for any illegal purpose or in violation of any laws
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• Submit false, misleading, or fraudulent information
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the service
• Attempt to gain unauthorized access to any portion or feature of the service

10. Intellectual Property Rights

The website and all of its contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by CoupleGoAI, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws.

11. Subscription and Payment

If you choose to subscribe to a paid plan, you agree to pay the fees associated with your selected plan. Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time.

Refunds are provided according to our refund policy. Please contact support for refund requests.

12. Termination

CoupleGoAI may terminate or suspend your account and access to the service at any time, in our sole discretion, for any reason, including if we believe you have violated these Terms of Service.

13. Disclaimer of Health/Professional Advice

CoupleGoAI provides AI-generated support and guidance for relationships. Our platform is not a substitute for professional therapy, counseling, or medical advice. Serious relationship or mental health issues should be addressed with qualified professionals. Use of our service does not establish a therapist-client relationship.

14. AI Services and Data Processing

By using CoupleGoAI's AI-powered features, you acknowledge and agree that:

• Our application collects and processes personal data you provide — including your name, email address, date of birth, sex, and relationship information — to deliver personalised AI-driven guidance.
• Conversations and interactions with our AI may be processed to generate responses, improve AI model accuracy, and enhance the overall service.
• Sensitive relationship information shared with our AI is encrypted and treated with the highest level of confidentiality. We do not share this information with third parties except as required by law.
• You may request deletion of your personal data at any time by contacting us at [email protected].

15. Contact Information

For questions about these Terms of Service, please contact us at: